As a Canadian I had been aware of some instances of unreported abuse of the system once they became news, but this is far deeper and widespread than I could imagine. Included in the book are accounts of many Whistle-blowers concerned for air safety, how these reports were received, and how these conscientious people were treated, some stripped of their credentials, losing their jobs, their reports hidden or falsified and ignored, it goes on and on. A chapter titled "Deliberately Committed Operational Error"; another "Twelve New York Controllers' Revenge: Fired, Rehired, Exonerated" and "One Way to Kill Traffic Controllers: Lock Them in a Carbon Monoxide-Filled Room"!
On the positive side, hopefully this book can be seen as a wake-up call to the bureaucrats. Isn't outside terrorism enough? Should it be a part of American "tradition" behavioral-wise? Robert Misic's "Crash & Burn" puts forth a very compelling case, I hope it will do what he has set out to do. The writing is succinct, most reports coming from air control tower personnel. This includes the author, a retired air controller. Everything in the book is clearly laid out. The back of the book contains the full names of the glossary including acronyms, references, historic letters, recommended reading and resources for the flying public. A thorough, well-documented and conscientious book. I give it five stars because of the helpful additional information in the last section of the book.